about me

WHO AM I

Hi, I'm Fern! 👋

A Master of Interaction Design graduate with a background in architecture and a passion for UX and service design. Trained at UTS, I specialise in UX research, UX design, and service design.

My journey started with buildings at Thammasat University, where I learned to think in systems and design for people at scale. That foundation shaped how I approach every project, always starting with people, always thinking about the bigger picture.

This portfolio is a reflection of that journey, from architecture to interaction design, and the work I have done along the way to craft experiences that are intuitive, human, and built to last.

UX Designer

What I Work With 🛠️

The tools behind the work

Figma

UX Design & Prototyping

Framer

Portfolio & Web Design

Canva

Presentations & Visual Content

Miro

Research, Mapping & Collaboration

Adobe Ilustrator

Visual Design & Graphics

Adobe Photoshop

Image Editing & Visual Communication

Ways of working 💡

Ways of working 💡

Skills that I use to design human-centred experiences

Skills that I use to create world-class products

UX Design

From wireframes to user flows, I apply UX methods to design experiences that are intuitive, accessible, and grounded in real user needs.

Service Design

I map end-to-end service experiences, connecting people, processes, and systems to design outcomes that work for everyone involved.

To make outstanding UX work, it still needs polished visual design in which I excel as well.

Service Design

I map end-to-end service experiences, connecting people, processes, and systems to design outcomes that work for everyone involved.

UX Research

I conduct user interviews, usability testing, heuristic evaluations, and competitive analysis to uncover insights that drive better design decisions.

Prototyping

I build prototypes to test ideas early and gather meaningful feedback before committing to a final design direction.

Workshops

I facilitate co-design sessions and workshops to generate ideas, align stakeholders, and build shared understanding across teams.

I conduct workshops to come up with new ideas and to promote cross-functional ideation.

Workshops

I facilitate co-design sessions and workshops to generate ideas, align stakeholders, and build shared understanding across teams.

Collaboration

I work well in teams, communicate design decisions clearly, and bring a systems thinking perspective shaped by my background in architecture.

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